"Not only did the outside look, "spiffy" you also cleaned the INSIDE as well! OMG! I'll bet you had to resist the impulse, to leave a note, with the suggestion to "clean out the trunk!" Thank you and the service department for the excellent care"
Ben and the rest of the body shop treated my car like it was their own. The car was returned fully restored and as a bonus fully detailed. Fantastic Job!
"It is a pleasure to deal with professional people, having work completed on time and great results. "
I would like to say that I have never been treated so well by an organization as I was by your body shop personnel. I was greeted by Monica who got the paperwork started, and at the same time arranged to have me picked up by the rental car company. She was very efficient and showed her excellence in multitasking. The shop manager Ben, kept me informed of the work that had to be performed. When more work needed to be done than originally planned I was contacted by phone and given a new projected completion date. Also when I returned the car he returned for me. Thank you for a job well done. I will be sure to recommend your body shop to any of my friends who need work done. I want to thank you for looking out for customers like me who would not hesitate to come to you for my next car.
- Arlin Brown
Our 2011 Sonata was backed into and had a boo-boo on the front bumper. Not only was the bumper absolutely perfectly done but the car was completely detailed inside and out! It was also finished before the date promised, I could not be happier! My son drives that car and it looked so good he did not recognize it as his. It was my choice to go with Vancouver Auto Group and I am glad I did. Thank you!
Vancouver Ford is a wonderful company that delivers world-class service. Good companies don't often make mistakes, GREAT ones take ownership of any made and take care of completing the job. There was a small and unforeseen error in my repair job that later caused minor cosmetic damage to my vehicle. Upon returning to the dealership to express how I felt it was their responsibility to fix, I was met with professional cooperation and respect. It says a lot about a company the way they handle these situations. Vancouver Ford has a customer focused team who is truly appreciative for their business and strive to do a great job at everything they do. They have done a high quality job on everything from routine maintenance, major body repair, and details as well, (all at very reasonable prices) but the guarantee that I am going to be taken care of every time is why I go there. I trust Vancouver Ford, and I recommend Vancouver Ford to anyone who is looking to purchase, maintain, or repair a vehicle.
Did a great job on my Lexus.. Glad to find them while traveling through town!! Toddlers and road trips create one heck of... a mess and they made me happy!! I thank them for getting me in fast and going the extra mile to get it done quick!! Thanks!
I had originally taken my car to get repaired at this auto shop, and immediately got great service. I ended up having to take it to Hannah Collision Center because of my insurance, which really sucks because I like this place a lot better. They got me an estimate within 10 to 15 minutes. I cannot comment on the outcome of their work, but their service and willingness to help was an A+